FAQ

Our pick up location is at 1st Avenue, H Close, Festac Town, Lagos

Once you book your shipment at www.awele.ca, you will receive regular tracking updates in your email from Awele.

We do free pickup for small cargo across Edmonton(typically, less-than-pallet). For heavy or large volume items (typically from 50kg/100lbs or size of a pallet/skid), we charge pick up fees of $60 per pallet/skid

Each of our cars are either loaded in a container (aka containerized) or driven directly into a vessel//ship(Roll-on Roll-off, a.k.a. RoRo)

 Awele accepts drums also, although we charge higher per unit for the drums compared to a smaller box due the weight and high handling cost of the drums. We plan to upload the drums options soon.

Because our prices depend on the size of your cargo, we encourage you to use any of the listed boxes/bags in our website so you don’t have to measure the size of your cargo.

If you choose to use boxes other than the ones listed, please measure the size of each of your boxes, select the “Custom” package option on our website and enter the measurements you obtained.

To avoid damages to your cargo due to weight, we strongly encourage you to use packages/boxes of 20kg

Every shipment cost includes the cost of shipping and customs clearing. While shipping cost depends on the size and weight of your shipment, customs clearing cost depends on the value of your item.

As an ocean container freight, our rates for cargo depends on the size and weight of your shipment.

The transit time (TT) for ocean containers/freight varies depending on the time of the year, shipping line, geo politics and Government regulations. For instance, it takes typically 8-10 weeks to transport a container from Edmonton to Tincan Island Port, Lagos. However, between September 2020 – January 2021, we experienced 16-18 weeks TT due to Covid-19, congestion at Lagos seaport, and so on. See https://www.thisdaylive.com/index.php/2020/12/07/apapa-gridlock-pushes-cargo-cost-to-nigeria-to-600m-monthly/

 All Awele’s shared-container shipments from Edmonton to Tincan/Apapa Lagos seaport take typically 8-10 weeks, sailing from Vancouver seaport with Transhipment in Europe or Morocco. Due to congestion and Covid, some recent shipments in since November took up to 14-16 weeks from Edmonton to Tincan.   

Awele Technologies Inc is a dept at Awele that builds www.awele.ca while Awele Logistics is Awele’s shipping company.

www.awele.ca is a marketplace where customers can select a shipping company of their choice based on their reviews, prices, transit times.

Awele Technologies Inc is a dept at Awele that builds www.awele.ca while Awele Logistics is Awele’s shipping company.